FAQ

How can I sign up for the Newsletter & receive FREE Monthly IMAGES?

It's easy! Sign up here 

How many times can I use the images?

Shop purchasers receive single-business commercial and personal use rights and may use the image an unlimited number of times online or in print, but may not transfer or sell them in any form to any third party.

What can I use these images for ?

You can use the images for all social media posts & pins, blog posts & headers, email newsletters and opt-in, Ebook covers, brochures, business cards, paper, prezi & powerpoint presentations.

What are the dimensions and resolution of Grand & Lovely Stock images?

All images high-resolution of 300dpi quality. The individual photo sizes do vary so be sure to check specific sizings on each listing.

How do I download images? 

Products are sent using a compressed ZIP file.

How can I unzip product files?

 

PC: To extract a single file or folder, double-click the compressed folder to open it. Then, drag the file or folder from the compressed folder to a new location. To extract the entire contents of the compressed folder, right-click the folder, click Extract All, and then follow the instructions.

Mac: Double click the .zip file, MAC usually opens the file immediately, else search for the product folder or product file.

On a mobile phone/device- before you download the ZIP file directly to your mobile device, you may need a free app to unzip the product (a good, free one is FileExplorer Free). This will allow you to unzip the folder to access it. Another solution available on some mobile devices is to long hold the zipped file icon and then click, "Extract."

If you can't find the file once it's downloaded ?

Try looking in the Downloads Folder under My Computer or Favourites on a MAC or search for the filename (eg *.zip or zip) on your computer.

What if I still can't find it?

Generally we don't offer technical support but don't be stuck, contact us here and we will endeavour to sort out any problems.

Do you offer technical support?

Due to technology being vastly different from one another, we are unable to provide any technical help at this time.

What is your refund policy?

Unfortunately we don't generally offer refunds due to the nature of the digital products we sell. All sales are final and no refunds are available. However, it is very important to us that you are fully satisfied with your purchase and so encourage you to contact us here if for any reason you are not. 

Do I need to give credit when using these images ?

Credit is not required (but always appreciated). If sharing on social media, we would really love to see how you use them (by tagging us at @grandandlovelystock and/or using the hashtag #grand&lovelystock)

Who owns the copyright ?

Elaine King @ Grand & Lovely Stock retains all rights, license, copyright, title and ownership of all images on stockphotos.grandandlovely.com

Still need help ? Contact us here